**Refund Policy**

At Petm Construction, we strive to ensure complete satisfaction with our services. If for any reason you are not entirely happy with the work performed, we offer the following refund policy:

1. Scope of Refunds: Refunds will be considered in cases where the service provided by Petm Construction does not meet the agreed-upon specifications or if there are significant deviations from the project proposal.

2. Requesting a Refund: Clients must notify us within [specified timeframe] of the completion of the service if they believe a refund is warranted. Refund requests should be made in writing and include detailed explanations and evidence supporting the request.

3. Assessment and Resolution: Upon receiving a refund request, Petm Construction will conduct a thorough assessment of the situation. We may request additional information or arrange for a site visit if necessary. Our aim is to reach a fair and prompt resolution.

4. Refund Process: If a refund is approved, Petm Construction will initiate the refund within [specified timeframe]. Refunds will be issued using the same method as the original payment. Any applicable fees or deductions will be clearly communicated to the client.

5.Non-Refundable Situations: Refunds will not be provided for services where the client has approved work that aligns with the agreed-upon specifications, or in cases where the project has significantly progressed beyond certain milestones.

6. Exceptions: Certain situations may warrant exceptions to this policy, which will be evaluated on a case-by-case basis.

7. Contact Us: For any questions, concerns, or refund requests, please contact our customer service team.